PAIA manual

This is the manual of [Legal entity name to be confirmed] (registration number [CIPC registration number to be confirmed]), operator of Cater2U, under section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA). This stub will be completed before launch.

1. Contact details

• Head of the private body / Information Officer: [Information Officer to be confirmed]
• Email: privacy@example.invalid
• Physical address: [Physical address to be confirmed], South Africa
• Website: https://cater2u.duckdns.org

2. The Information Regulator's guide

The guide on how to use PAIA and POPIA is available from the Information Regulator (inforeg.org.za).

3. Categories of records held

• Company records (incorporation documents, registers, minutes)
• Financial and tax records (invoices, credit transactions, VAT records)
• Personnel records
• User records (accounts, event requests, chats, consent records)
• Records of operators and suppliers (agreements)

4. Records available without a request

Information published on the Platform, including these legal documents.

5. Processing of personal information

The purposes of processing, categories of data subjects and information, recipients, cross-border transfers and security measures are described in our Privacy Policy.

6. How to request access

Send the prescribed form (Form 2) to the Information Officer by email. Fees, if any, follow the PAIA regulations. We will respond within 30 days.

7. Availability

This manual is available on the Platform and at our address.